Our Policies
Clear, fair, and no hidden terms.
Business Hours
Mon – Sat: 10:00 AM – 8:00 PM Sunday: By appointment only For urgent queries outside hours, WhatsApp us — we reply as soon as we can.
Service Areas
We currently serve: Maan · Hinjewadi · Wakad · Marunji Baner · Balewadi · Pimple Saudagar · Aundh Pickup from our Maan location. Doorstep delivery coming soon.
Security Deposit
A refundable security deposit of 2× the rental amount is collected at pickup. Deposit is returned in full on the same day you return the costume in its original condition. Payment accepted: Cash or UPI.
Late Return
Costumes must be returned by the agreed date. Late returns are charged ₹100 per additional day, deducted from the security deposit. If you need an extension, please WhatsApp us before your return date.
Damage Policy
Normal wear and minor creasing: no charge. Stains, small tears, or accessory loss: partial deduction from deposit (assessed case by case). Major damage or loss of costume: deposit forfeited + replacement cost charged. All costumes are inspected with you at pickup and return.
Cancellation
48+ hours before pickup: Full rental refund 24–48 hours before pickup: 50% rental refund Less than 24 hours: No refund on rental Security deposit is always fully refunded on cancellation. Festival season bookings (Ganesh Chaturthi, Shiv Jayanti): 72-hour cancellation policy applies.
Frequently Asked Questions
Can't find your answer? WhatsApp us directly →
Browse our catalog, pick your costume, select your size and dates on the product page, then tap "Book via WhatsApp." A pre-filled message with all your booking details will open in WhatsApp. Send it — we confirm within 30 minutes.
Every costume is thoroughly washed and ironed before each rental. We inspect each piece for damage before handing it over and after return. You can expect a fresh, festival-ready costume every single time.
If the size doesn't fit at the time of pickup, we'll do our best to exchange it for the correct size from available stock. We recommend checking our size guide on each product page before booking. For sarees (free size), we include blouse options.
Currently, all rentals are pickup-only from our Maan, Hinjewadi location. Doorstep delivery to Hinjewadi, Wakad, Baner, and Balewadi is coming soon. We'll announce it on WhatsApp and Instagram first.
We accept Cash and UPI (Google Pay, PhonePe, Paytm) at the time of pickup. We collect the rental fee + security deposit. The deposit is returned in full on the day you return the costume.
Yes! We offer bulk packages for school annual days, society cultural programs, and corporate events. Message us on WhatsApp with the event date, number of costumes needed, and costume type — we'll share a custom quote within 24 hours.
We recommend booking at least 1 week in advance for regular events. For festival season (Ganesh Chaturthi, Shiv Jayanti, Navratri), book 3–4 weeks ahead — popular sizes sell out fast. For school annual days, book as soon as the date is confirmed.
Still have a question?
We reply on WhatsApp within 30 minutes, Mon–Sat 10am–8pm.